B2B Portal Development Services
SoftTeco offers end-to-end B2B portal development services that help companies build and maintain long-term relationships with clients, suppliers, and business partners.
75
client locations
18
years on the IT market
500
employees
450
successful projects
SoftTeco’s B2B portal development services
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Custom B2B portal development
If you need to create a B2B portal to automate your partner interactions and centralize business processes, turn to SoftTeco. Our developers create a customized B2B solution from scratch, integrate it into your corporate environment, and perform all necessary configurations to meet your goals.
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Platform-based B2B portal development
We choose the most suitable market-leading platform, such as Salesforce, Dynamics 365, Magento, SharePoint, or Odoo, and integrate it into your business environment. Our engineers provide the necessary level of customization and integration so that we can reduce time-to-market.
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B2B portal modernization
If you want to modernize your portal for better performance and usability, SoftTeco is here to help you. Our specialists can update the portal architecture, refresh an outdated UI/UX, and add or eliminate functionalities to fully align with your requirements and target audience.
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B2B portal integration
We integrate your B2B portal with all third-party systems, including CRM, ERP, ecommerce platforms, and analytics solutions, to help you optimize your business operations. Our development team implements API connections, automates data synchronization, and orchestrates workflows to expand the functionality of your portal.
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B2B portal migration
SoftTeco provides a smooth transition from a legacy system to a modern, scalable portal or its upgraded version, with minimal system downtime and no data loss. Our developers perform data transfer, system reconfiguration, and integration while ensuring stable operations of all business processes.
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B2B portal maintenance
After a B2B portal deployment, we offer ongoing maintenance and support of your portal. Our support team monitors performance, applies updates and patches, and troubleshoots issues to ensure your system remains highly performing and secure over time.
Calculate the cost of your team
Our calculator will help you estimate the total cost of a team you need to build your B2B solution based on team composition, rates, and timeline.
B2B portal solutions we deliver
B2B ecommerce portal
B2B ecommerce portals help brands simplify the buyer experience and foster stronger сonnections with their shoppers online. Platforms support such features as:
- Self-service account management
- Easily ordering process
- Custom pricing and catalogs
- Content management and merchandising
- Bulk ordering and quick reordering
- Flexible payment options
B2B customer portal
B2B customer portals help businesses support and manage customer relationships by centralizing account data, ordering, and billing. Such solutions include:
- Personalized catalogs
- Contract pricing and stock levels visibility
- Inventory and order management
- Quote requests and reordering
- Customer support
- Real-time reports and analytics
B2B partner portal
B2B partner portals enable business partners, resellers, and distributors to sell or promote their company’s products/services more effectively. These portals include the following key functionality:
- Partner onboarding
- Secure document sharing
- Deal and lead management
- Partner performance
- Personalized dashboards and reports
- Comprehensive CRM or ERP integration
B2B vendor portal
B2B vendor portals allow businesses to strengthen relationships between a company and its suppliers. Such systems centralize vendor data, streamline the bidding and procurement processes. Core features include:
- Vendor onboarding
- Vendor management
- Document handling
- Orders tracking
- Invoicing
- Payment status and history
B2B marketplaces
B2B marketplaces help businesses around the globe buy and sell products more effectively, expanding market reach. Digital stores support a wide range of functionality, including:
- Multi-vendor management and support
- Procurement workflows
- Bulk pricing and custom quotes
- Advanced search and filtering
- Multiple payment options
- Fulfillment and logistics integration
Trade portals
Trade portals give businesses access to product information and tools to manage commercial activities fast and efficiently. Typically, these systems include:
- Company registration and verification options
- Product configurator and catalog management
- Order management
- Pricing and contract control
- Personalized search and recommendations
- Request for a proposal and communication tools
B2B websites and information portals
B2B websites and information portals are used by businesses to provide users with quick and easy access to resources, tools, and services. Such web solutions usually involve:
- Content management features
- Product and service catalogs
- Advanced search and filtering
- User accounts and dashboards
- Communication tools
- Integration with CRM
Elearning portals
Elearning portals provide users with access to various learning resources, courses, and tools, as well as content management for elearning providers. Such systems include the following features:
- Course management
- Content creation and uploading tools
- User management
- Assessments and progress tracking
- Support and communication tools
- AI-based analytics and reporting
Implementation of prebuilt solutions
SoftTeco is an official system integrator of Itelgie, a SaaS platform for B2B portals. It is a modular solution that automates internal business processes, helping businesses to drive growth.
Core modules
The platform caters to various departments, optimizing decision-making and productivity.
- HR and recruiting
- Time tracker
- Vacation manager
- CV builder
- Workspace
Integration services
SoftTeco connects tools, platforms, and services, making Itelgie an integral part of your business infrastructure.
- API configurations setting
- Custom integrations
- Third-party tools connection
- Fine-tune workflow automation
Prebuilt integrations
Itelgie offers native integrations with popular CRM systems, HR tools, and task trackers.
- Trello, Asana, Jira
- Salesforce, HubSpot, Zoho CRM
- Workday, BambooHR, ADP
- Gmail, Google Drive, Google Calendar
Improve operations and partner relationships through a custom B2B portal.
Core B2B portal features
Our developers can equip your B2B web solution with the basic and advanced features to ensure effective interaction between companies.
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Enterprise content management
Enterprise content management helps companies store, organize, and manage their digital content within a portal. Features typically involve change tracking, document management, workflow automation, content search and filtering.
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Product catalogs
Product catalogs allow your customers to filter, search, and compare products effortlessly. Such catalogs usually include detailed descriptions, specifications, images, pricing, and availability statuses.
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Dynamic pricing
Dynamic pricing options help your clients plan purchases and budgets more efficiently. These functions may include discounts, tiered pricing, subscriptions, and custom rates to match different business needs, the number of users, and transaction volume.
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Bulk ordering and quick order
Bulk order/quick order options allow customers to quickly enter multiple variants (size, colour) of products and automatically add them to their shopping cart. By doing so, you can save a significant amount of time for customers who frequently order the same products.
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Customer support and self-service
Customer support/self-service features allow your users to receive timely assistance. Such tools may include help centers, FAQ sections, or AI-based chatbots so that users can find answers on their own and contact support only when needed.
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Logistics and fulfillment
Real-time inventory tracking across multiple warehouses, low-stock alerts, automated replenishment, and carrier integration for shipping can help your business better manage inventory and prevent stockouts.
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Real-time communication
We integrate real-time communication features that facilitate interaction between partners, suppliers, and customers. You can collaborate quickly and effectively via chat, video calls, and voice messages and accelerate your decision-making.
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Workflow automation
We have extensive experience in artificial intelligence, machine learning, RPA, and computer vision to streamline repetitive tasks and business processes in a B2B portal. Our solutions include AI-based chatbots, recommendation engines, advanced ML algorithms, and more.
Key B2B portal integrations
We create B2B portals designed with the necessary integrations to ensure smooth and fast operations with a unified data flow across all systems.
Ecommerce platform
By integrating your B2B portal with ecommerce stores, you can place orders directly through the portal and streamline order processing and fulfillment. Your customers will have a frictionless purchasing experience, while you will maintain relevant data on product availability, pricing, and delivery options.
ERP
With an enterprise resource planning system in place, you can simplify and centralize specific business processes, such as purchasing, inventory management, finance, and supply chain. As a result, you will be able to streamline key workflows, improve operational visibility, and optimize resources, among other benefits.
CRM
By incorporating a customer relationship management system into a B2B solution, you can achieve a 360-degree view of your customer behavior, purchase patterns, and history. These insights will help sales and support teams personalize communication with both current and potential customers, optimize marketing and support efforts.
PIM
By adding a product information management system to your web portal, you can efficiently manage, enrich, and publish product data and pricing across all platforms. With it, your users will always have an updated list of products and prices, and you won’t have to update them manually.
In-depth analytics
SoftTeco can extend your portal with advanced analytics for better business performance tracking and user engagement monitoring. By analyzing relevant data, you will be able to gain clear insights into your business operations and customers, as well as make data-driven decisions with minimal risk.
Ecommerce platform
By integrating your B2B portal with ecommerce stores, you can place orders directly through the portal and streamline order processing and fulfillment. Your customers will have a frictionless purchasing experience, while you will maintain relevant data on product availability, pricing, and delivery options.
ERP
With an enterprise resource planning system in place, you can simplify and centralize specific business processes, such as purchasing, inventory management, finance, and supply chain. As a result, you will be able to streamline key workflows, improve operational visibility, and optimize resources, among other benefits.
CRM
By incorporating a customer relationship management system into a B2B solution, you can achieve a 360-degree view of your customer behavior, purchase patterns, and history. These insights will help sales and support teams personalize communication with both current and potential customers, optimize marketing and support efforts.
PIM
By adding a product information management system to your web portal, you can efficiently manage, enrich, and publish product data and pricing across all platforms. With it, your users will always have an updated list of products and prices, and you won’t have to update them manually.
In-depth analytics
SoftTeco can extend your portal with advanced analytics for better business performance tracking and user engagement monitoring. By analyzing relevant data, you will be able to gain clear insights into your business operations and customers, as well as make data-driven decisions with minimal risk.
SoftTeco’s awards
Our B2B portal development process
1. Discovery and requirement analysis
We start with analysing your business goals, needs, and pain points. Then, our specialists collect requirements for every element of your future B2B portal, including necessary features and integrations.
2. Project planning and roadmap
We define the functional and non‑functional requirements of a portal, along with the project scope, timeline, and budget. After that, we create detailed wireframes and site maps, plan the architecture, and prioritize features based on your needs.
3. Design and user experience (UX)
Our designers create wireframes and prototypes to visualize the portal’s structure and functionality. They also deliver a seamless experience across devices and conduct specification reviews to align with functional requirements and user needs.
5. Quality assurance and testing
We ensure that your portal functions properly by conducting thorough testing of its functionality, performance, and security. We also check that your portal performs well across multiple devices and browsers.
6. B2B portal deployment and launch
We deploy the finalized B2B portal into a secure, scalable environment with minimal disruption. Our specialists also conduct user testing to ensure it meets real stakeholder expectations.
7. Training and support
We offer comprehensive training and documentation to help users apply the portal effectively. Our experts also conduct performance monitoring, software upgrades, and fixes to ensure great B2B portal operations over time.
Technologies we build B2B portals with
Backend
Frontend
iOS
Android
Cross-Platform
SQL
NoSQL
Cloud solutions
DevOps
Machine learning, AI,
data science, big data
Salesforce
CMS
QA automation
Benefits of custom B2B portals
Better customer experience
A custom B2B portal allows you to deliver a tailored experience via personalized catalogs, dynamic pricing, and special promotions. 88% of customers are more likely to be satisfied with a brand when they have a positive experience.
Improved collaboration
A custom B2B portal boosts interaction via centralized communication tools, such as seamless document exchange, project management, and real-time data updates. Such portals improve coordination for 92% of companies, leading to more efficient workflows and better alignment of tasks.
Increased efficiency
With a B2B portal, you can centralize and automate key business operations, thereby reducing manual errors and improving employee productivity. 63% of companies using portals report a significant reduction in the workload of their customer support team.
Secure data access
Using a custom B2B portal, companies can establish restrictions and control mechanisms to ensure that confidential information is accessible only to authorized employees.
Improved transparency
By using a B2B portal, clients and partners get instant access to order statuses, reports, pricing, in-depth analytics and documentation in one place. This visibility ensures everyone works with up-to-date information and makes collaboration more efficient.
Cost reduction
After implementing a self-service system, customers will be able to find answers to their questions themselves. Automated systems respond to customer requests up to 37% faster than manual processes, freeing up significant operational resources and lowers costs.
Cost-effective marketing
A B2B portal lets you promote products, share updates, and personalize offers without ongoing ad spend. 80% of customers are more likely to make a purchase when a company offers personalized experiences, thereby leading to better engagement and increased conversions.
Scalability
As your business grows, you can effortlessly add new features and integrations to your B2B portal without the limitations of off-the-shelf solutions. This flexibility ensures that your system evolves alongside your business needs, increasing user demands, and complex workflows.
Competitive advantage
A customized B2B portal sets your brand apart by offering self-service functionality that provides a more convenient, frictionless experience. 87% of B2B buyers are ready to pay more for excellent portals, and 90% will switch to suppliers with better online capabilities.
Revenue growth
On average, businesses that implemented B2B portal platforms with Commerce functionality increased revenue by 25%, while 45% of B2B enterprises reduced procurement lead times.
Why choose SoftTeco?
Our featured B2B portal project
B2B workspace for corporate collaboration
SoftTeco created an all-in-one B2B portal for corporate interaction. The platform combines tasks, workflows, corporate resources, news feeds, and employee profiles into a single hub. It simplifies communication, speeds up request processing, and provides centralized access to documents and training materials. With multiple integrations, employees can easily track project progress, working time, and collaborate with colleagues across different departments without switching between tools. Meanwhile, managers can monitor staff workloads, track task completion, analyze team performance, and project costs in real-time.
By having this portal in place, businesses of all sizes can improve collaboration across departments, increase team productivity, and work more efficiently and cohesively.
Curious minds ask…
Can you build a web portal that integrates with my existing software?
What security requirements are considered when building portals?
We also comply with regulations from the ground up, including GDPR, HIPAA, and others, conduct regular audits and incident response planning.
How much does B2B portal development cost?
How long does it take to implement a B2B portal?
Does a web portal provide a strong return on investment?
What challenges do you solve during B2B portal development?
We also stay up to date on the latest cybersecurity threats and follow a security-first approach, ensuring the reliability of your portal infrastructure and protecting your customers’ data.
