Salesforce Consulting Services
SoftTeco’s Salesforce consulting services help businesses worldwide elevate their current processes through Salesforce adoption. Boost your conversion rates, improve customer experience, get all your data in one place, and put little to no effort in managing your digital ecosystem.
15
Years of experience
450
Projects
300
Customers worldwide
500
Employees
Official Partnership With Salesforce
Due to SoftTeco’s commitment to excellence in software development and IT services, it has become a Salesforce Consulting Partner. This status demonstrates SoftTeco’s high level of expertise in delivering high-quality Salesforce services and solutions professionally.
By earning this status, our company was approved by Salesforce as a reliable partner capable of providing secure and customized Salesforce solutions for each client. As a Salesforce Consulting Partner, we have access to advanced tools and resources, enabling us to provide more extensive Salesforce services to help businesses adopt innovative technologies and meet their far-reaching goals.
Our certified Salesforce experts provide you with the best practices, professional guidance for Salesforce implementation, and access to its capabilities to maximize the value of the investment in Salesforce. We ensure that our clients receive tailored solutions based on their unique needs and are underpinned by exceptional customer service.
SoftTeco’s Salesforce Consulting Services
Whether you need help in selecting the right solution or require a few optimization tips, SoftTeco will gladly help you. With extensive experience in the field, we help businesses implement, fine-tune, customize, and migrate their solutions – effortlessly and effectively.
Implementation Consulting
We analyze your business and suggest the most suitable Salesforce product that will bring the most value to your company. As well, we can design an implementation plan upon the request.
Optimization Consulting
SoftTeco offers a comprehensive strategy on enhancing and optimizing your Salesforce solution to improve its performance and to cover your business needs in a more effective manner.
Migration Consulting
Our team can help you migrate your business while retaining the smooth functioning of all processes and full data integrity so nothing disrupts your workflow.
Start your business transformation
Learn how exactly Salesforce can help you reach your business goals with SoftTeco’s Salesforce consulting services. Whether it’s marketing, sales, or services automation, we can propose a solution for every unique need.
Our Salesforce Consulting Process
To provide you with the best Salesforce experience, we follow an elaborate Salesforce CRM consulting process, aimed at identifying your core business needs and ways of achieving them.
01
Define Business
Objectives
To propose you the best solution, we need to understand the way your business operates, and what prevents it from functioning as expected. SoftTeco’s consultants will perform a 360-degree assessment of your current digital environment to define your biggest challenges and needs.
02
Align Objectives
With Functionality
Salesforce offers its users an array of products, and it’s our responsibility to align your business objectives with the available functionality. We will propose you those clouds that will best meet your needs and will explain how exactly these products will elevate your business.
03
Selection
of the Right Edition
Each Salesforce edition comes with a different set of features, and we don’t want you to overpay for unnecessary functionality. Based on defined objectives and needs, we will select the edition that will meet all your needs without bringing extra charges.
04
Planning and Setup
of Processes
At this stage, we map out all processes that are to be optimized and/or automated, such as customer service workflows, marketing campaigns, or user journeys. We use Salesforce to leverage your existing processes and help you increase ROI while cutting down on costs.
05
Design of User Onboarding Process
We understand that Salesforce might be overwhelming for new users, so we provide effective user training and onboarding for your employees. You can choose a suitable training format, and we will make sure to make it as user-friendly as possible.
01
Define Business
Objectives
To propose you the best solution, we need to understand the way your business operates, and what prevents it from functioning as expected. SoftTeco’s consultants will perform a 360-degree assessment of your current digital environment to define your biggest challenges and needs.
02
Align Objectives
With Functionality
Salesforce offers its users an array of products, and it’s our responsibility to align your business objectives with the available functionality. We will propose you those clouds that will best meet your needs and will explain how exactly these products will elevate your business.
03
Selection
of the Right Edition
Each Salesforce edition comes with a different set of features, and we don’t want you to overpay for unnecessary functionality. Based on defined objectives and needs, we will select the edition that will meet all your needs without bringing extra charges.
04
Planning and Setup
of Processes
At this stage, we map out all processes that are to be optimized and/or automated, such as customer service workflows, marketing campaigns, or user journeys. We use Salesforce to leverage your existing processes and help you increase ROI while cutting down on costs.
05
Design of User Onboarding Process
We understand that Salesforce might be overwhelming for new users, so we provide effective user training and onboarding for your employees. You can choose a suitable training format, and we will make sure to make it as user-friendly as possible.
Salesforce Products That SoftTeco Works With
Sales Cloud
Marketing Cloud
Service Cloud
Commerce Cloud
Experience Cloud
Extra Services That SoftTeco Provides
01 / 05
Configuration and Setup
Our Salesforce implementation company will take full care of configuration and setup of your solution, from its implementation to post-launch support. We will help you select the needed product, integrate it with all needed systems, and ensure its smooth functioning.
02 / 05
App Development
SoftTeco designs highly functional applications that can be downloaded and installed from the Salesforce App Market. We design applications upon the request and make sure that all our apps are customizable to better meet the needs of every user.
03 / 05
Migration
We will design a solid migration strategy and will migrate your business with minimal disruptions of work. During and after migration, we will pay special attention to the security and integrity of your data, and we will ensure that the user adoption goes as smoothly as possible.
04 / 05
Customization
SoftTeco’s engineers will tailor your Salesforce product in full correspondence with your unique business needs. In this way, you will receive maximal value while eliminating the need to pay for unnecessary features and add-ons.
05 / 05
Support and Maintenance
If you want to ensure that your solution functions properly after its setup and launch, SoftTeco offers extensive support and maintenance services. We will closely monitor the performance of your solution and will timely resolve any occurring issues and downtimes.
Benefits of Partnering With SoftTeco
Increased ROI
By eliminating bottlenecks and finding the most effective ways to elevate your processes, SoftTeco helps businesses significantly grow their ROI in a short time period.
Better Customer Service
Our experts can advise on the best ways to improve your customer service and deliver better user experience through Salesforce’s extensive functionality and automation.
Increased Conversion Rates
SoftTeco can help you increase your conversion rates by creating omnichannel marketing campaigns and automating digital advertising and CRM, thus helping you expand the reach.
Customization
To gain maximal benefit from Salesforce deployment, you will need to customize the platform to the exact needs of your business, and our Salesforce consulting company will gladly help you out.
Hire Our Salesforce Integration Consultants
Salesforce’s configuration and setup calls for solid experience and skills, since the platform has many complex features and requires expert fine-tuning. We can confidently state that SoftTeco’s engineers are among the best in the field, and we can guarantee tangible results that our partnership will bring.
Hire our certified Salesforce integration consultants and transform your business by unlocking its full potential.
