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Salesforce Professional Services

SoftTeco provides comprehensive Salesforce Professional Services tailored to your CRM strategy. Our powerful cloud-based services will help you optimize all inner workflows in one place to drive sales, automate campaign activities, and provide unparalleled customer service.

15

Years of experience

450

Projects

300

Customers worldwide

500

Employees

Official Partnership With Salesforce

Due to SoftTeco’s commitment to excellence in software development and IT services, it has become a Salesforce Consulting Partner. This status demonstrates SoftTeco’s high level of expertise in delivering high-quality Salesforce services and solutions professionally. 

By earning this status, our company was approved by Salesforce as a reliable partner capable of providing secure and customized Salesforce solutions for each client. As a Salesforce Consulting Partner, we have access to advanced tools and resources, enabling us to provide more extensive Salesforce services to help businesses adopt innovative technologies and meet their far-reaching goals. 

Our certified Salesforce experts provide you with the best practices, professional guidance for Salesforce implementation, and access to its capabilities to maximize the value of the investment in Salesforce. We ensure that our clients receive tailored solutions based on their unique needs and are underpinned by exceptional customer service.

Salesforce Development Services That We Offer

Consulting

As part of our Salesforce services, we provide consulting to assist organizations in achieving their strategic goals. For this, our consultants determine the company’s goals, choose the right functionality, find the best-suited solution, design a user adoption strategy, or resolve existing CRM challenges.

Integration

SoftTeco’s integration service aims to efficiently connect the Salesforce platform to your business-critical systems, such as ERP, ECM, BI, and processes. Our specialists ensure smooth data flow, process automation, and unified experiences, enabling you to use Salesforce’s capabilities to their fullest potential.

Implementation

We follow a structured approach to implement your organization’s processes into Salesforce successfully. Our experienced team collaborates with you to analyze your business needs, set up the Salesforce platform and ensure that it is successfully deployed and integrated with all needed systems.

Customization

Each company has unique needs to improve its growth, and SoftTeco keeps this in mind. Our qualified Salesforce developers help companies fine-tune data, operations, and integrations in order to extend the platform’s operational capabilities in full according to the needs of each customer.

Migration

If you need a reliable company to migrate your existing program database to the cloud, SoftTeco can help you. Our experts provide flawless and effective Salesforce legacy data migration processes to minimize disruptions and ensure high performance and maximum value from Salesforce.

Upgrade

Extending the Salesforce platform’s functionality may be necessary when your organization continues to grow. SoftTeco will assist with all of these. Our upgrade service offers custom add-ons that integrate with your existing CRM and integrate technical enhancements, making it more efficient.

Custom App Development

We consider our customers’ specified business, functional and system specifications to provide fully customized app development. With the help of our certified developers, we develop powerful CRM apps, allowing you to integrate them with Salesforce for a streamlined inner process flawlessly.

Support & Maintenance

We can ensure that your current Salesforce solution provides maximum value to your organization; let SoftTeco know. As a Salesforce development company, we provide ongoing support, including monitoring, feature upgrades, and resolving any operational issues.

AppExchange Development

SoftTeco provides AppExchange development customized to your business needs. Our developers build apps that include rich features, functionalities, and advanced UI design. It allows businesses to extend their customer 360 experience across any industry, department, or product promotion.

Consulting

As part of our Salesforce services, we provide consulting to assist organizations in achieving their strategic goals. For this, our consultants determine the company’s goals, choose the right functionality, find the best-suited solution, design a user adoption strategy, or resolve existing CRM challenges.

Integration

SoftTeco’s integration service aims to efficiently connect the Salesforce platform to your business-critical systems, such as ERP, ECM, BI, and processes. Our specialists ensure smooth data flow, process automation, and unified experiences, enabling you to use Salesforce’s capabilities to their fullest potential.

Implementation

We follow a structured approach to implement your organization’s processes into Salesforce successfully. Our experienced team collaborates with you to analyze your business needs, set up the Salesforce platform and ensure that it is successfully deployed and integrated with all needed systems.

Customization

Each company has unique needs to improve its growth, and SoftTeco keeps this in mind. Our qualified Salesforce developers help companies fine-tune data, operations, and integrations in order to extend the platform’s operational capabilities in full according to the needs of each customer.

Migration

If you need a reliable company to migrate your existing program database to the cloud, SoftTeco can help you. Our experts provide flawless and effective Salesforce legacy data migration processes to minimize disruptions and ensure high performance and maximum value from Salesforce.

Upgrade

Extending the Salesforce platform’s functionality may be necessary when your organization continues to grow. SoftTeco will assist with all of these. Our upgrade service offers custom add-ons that integrate with your existing CRM and integrate technical enhancements, making it more efficient.

Custom App Development

We consider our customers’ specified business, functional and system specifications to provide fully customized app development. With the help of our certified developers, we develop powerful CRM apps, allowing you to integrate them with Salesforce for a streamlined inner process flawlessly.

Support & Maintenance

We can ensure that your current Salesforce solution provides maximum value to your organization; let SoftTeco know. As a Salesforce development company, we provide ongoing support, including monitoring, feature upgrades, and resolving any operational issues.

AppExchange Development

SoftTeco provides AppExchange development customized to your business needs. Our developers build apps that include rich features, functionalities, and advanced UI design. It allows businesses to extend their customer 360 experience across any industry, department, or product promotion.

Get the most out of our Salesforce services to build long-term partnerships and optimize operations, adding more value to your business.

Our AppExchange Development Process

At SoftTeco, we provide tailored AppExchange applications designed to help businesses gain the most from Salesforce. To ensure your solutions provides value to the targeted users and meets Salesforce’s guidelines and security requirements, we offer a clear AppExchange development process: 

01

Consulting

Firstly, we define the idea of your application to ensure it will meet any enterprise objectives and requirements.

02

Planning

We conduct research on the existing AppExchange marketplace to understand competition and user needs. On this basis, we define your application’s tech stack, functionalities, features, and other technical requirements.

03

Development and Integration

Our qualified developers craft the app’s functionality using Salesforce’s Apex programming language and Lightning Web Components (LWC) and configure its business logic. Also, we integrate your app with external systems utilizing Salesforce APIs like REST and SOAP. 

04

Testing

Next, we conduct thorough testing of the app’s functionality, including unit, integration, and user acceptance testing, to ensure its quality and compatibility.

05

Security Review

To ensure your application meets Salesforce’s security standards, we provide it for review.

06

AppExchange Listings

We help you publish your app on the Salesforce AppExchange platform and provide a detailed description and documentation to demonstrate your app’s features and capabilities.

07

Support and Updates

We continuously monitor and address user feedback and tech issues to ensure your app runs perfectly. We also release updates and enhancements to improve your app’s functionality.

01

Consulting

Firstly, we define the idea of your application to ensure it will meet any enterprise objectives and requirements.

02

Planning

We conduct research on the existing AppExchange marketplace to understand competition and user needs. On this basis, we define your application’s tech stack, functionalities, features, and other technical requirements.

03

Development and Integration

Our qualified developers craft the app’s functionality using Salesforce’s Apex programming language and Lightning Web Components (LWC) and configure its business logic. Also, we integrate your app with external systems utilizing Salesforce APIs like REST and SOAP. 

04

Testing

Next, we conduct thorough testing of the app’s functionality, including unit, integration, and user acceptance testing, to ensure its quality and compatibility.

05

Security Review

To ensure your application meets Salesforce’s security standards, we provide it for review.

06

AppExchange Listings

We help you publish your app on the Salesforce AppExchange platform and provide a detailed description and documentation to demonstrate your app’s features and capabilities.

07

Support and Updates

We continuously monitor and address user feedback and tech issues to ensure your app runs perfectly. We also release updates and enhancements to improve your app’s functionality.

Salesforce Domains We Hold Expertise In

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Marketing Cloud

SoftTeco offers Marketing Cloud experience with powerful tools to create, manage, and analyze marketing campaigns across a wide variety of channels. Thus, businesses can target specific audiences with a 360˚ view of customers, create more personalized experiences, and automate and develop more profitable marketing campaigns from a single place.

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Sales Cloud

With Sales Cloud, businesses can optimize all aspects of their sales process, such as generation of leads, prediction, and customer data management. Moreover, the cloud offers customizable graphs and reports to track sales results and identify areas for improvement, thus monitoring ROI campaigns.

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Service Cloud

SoftTeco offers Service Cloud expertise as a CRM platform for customer service and support. Through it, agents can collaborate with customers via different channels and address their issues quickly. As a result, Service Cloud improves operations and fosters marketing relationships, leading to better customer satisfaction.

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Community Cloud

As part of our Salesforce professional services, we have expertise with Community Cloud as a centralized platform to facilitate communication between employees, clients, and customers. Businesses can monitor and examine customer behavior to identify their needs better and develop more effective marketing and sales strategies.

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Analytics Cloud

SoftTeco provides analytics cloud as a business intelligence (BI) platform with mobile access and data visualization features. By collecting data from diverse systems, businesses can carry out real-time analysis quickly and efficiently. As s result, businesses will be able to make smart marketing and sales decisions.

06 / 07

FSL

Our Salesforce Field Service Lightning (FSL) gives businesses a unified view of the management workforce in one place, such as customers, workforce, and products, to deliver exceptional in-house service. As a result of Field Service, it is easy to automate various processes, thus reducing the execution time and reducing human error.

07 / 07

Automotive Cloud

Our Automotive Cloud platform offers manufacturers, suppliers, and dealerships the ability to manage customer and vehicle interactions effectively. It contains an out-of-the-box data model and functionalities customized for the automotive industry, reducing overhead costs. With it, companies can manage business operations more efficiently and build customer loyalty.

Why Choose SoftTeco as a Salesforce Development Company?

Certified development team: Salesforce Platform Developer I, 2, Salesforce Administrator, and Salesforce Platform App Builder 
Over 15 years in software development
Get end-to-end Salesforce development services 
Maintain Oversight & Control
Flexibility & quick time-to-market
ISO 9001 Certified Processes
A client-centered and transparent approach

Benefits of Partnering With SoftTeco’s Salesforce Services

01 / 05

Excellent Customer Service

With Salesforce’s extensive capabilities and features, you can deliver superior customer service, resulting in a better user experience.

02 / 05

Increased ROI

By eliminating obstacles and finding the most effective ways to elevate your processes, SoftTeco helps companies significantly grow their ROI in a short amount of time.

03 / 05

Trusted Reporting

With Salesforce, you can collect, organize, and analyze the data your business collects from analytics, social media, apps, and business software in order to make informed decisions.

04 / 05

Customized Solutions

Every business has different needs and workflows, and SoftTeco understands that. So, according to your needs, our developers create custom Salesforce solutions and integrate them with other systems that may be necessary.

05 / 05

Boosted Conversion Rates

Through omnichannel marketing campaigns, digital advertising, and CRM automation, SoftTeco will be able to assist you in increasing your conversion rates.

What our clients say

Yoav Taieb

Working with SoftTeco was an enjoyable experience as we had zero communication issues and everything was delivered right on time and exactly as I envisioned.

FAQ

What is Salesforce development?

Salesforce development refers to creating, customizing, and enhancing applications on the Salesforce platform. Using Salesforce’s tools, technologies, and features, developers develop systems tailored to the Salesforce platform. As a result, Salesforce development allows businesses to create customized, scalable, and highly functional apps to streamline operations, increase user satisfaction, and grow their business.

Why should I choose SoftTeco as my Salesforce company?

With over 15 years of experience in the IT industry and extensive experience in Salesforce, SoftTeco is a well-known provider of Salesforce services. Moreover, SoftTeco’s partnership with Salesforce demonstrates our commitment to our clients and our capability to provide high-quality solutions.

What benefits do Salesforce services bring to businesses?

Salesforce is a market-leading platform that delivers significant advantages. Companies can better understand and interact with customers through the platform, increasing their satisfaction. Also, the platform streamlines sales processes by automating tasks, providing accurate forecasts, and offering insights. Salesforce’s analytics tools allow businesses to gather insights based on data and improve marketing campaigns and their strategies. 

Moreover, Salesforce allows businesses to customize the platform according to their specific needs. Overall, Salesforce services enable customers to operate more efficiently, grow strategically, and gain a competitive advantage in a dynamic market.

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