Robotic Process Automation Services
Streamline repetitive tasks, reduce operating costs, and free your team to focus on high-value work with SoftTeco’s robotic process automation services. We design custom RPA solutions for any industry, helping them improve how their businesses operate.
How RPA transforms business
$22.91 billion
is projected for the global RPA market by 2030
53%
of companies have implemented RPA to handle high volume and repetitive tasks
86%
of companies reported better employee productivity with RPA
59%
of companies indicated cost reductions with RPA
SoftTeco’s robotic process automation services
RPA consulting
SoftTeco offers robotic process automation consulting services aimed at assessing your current infrastructure and identifying areas that can be improved with the RPA or AI automation. We will also create a detailed implementation plan with core milestones and will suggest the most suitable tech stack and development methodology.
RPA implementation
Our experts help you implement RPA and AI-powered automation bots that can not only process large amounts of data but learn on the go and perform more complex tasks. We will also monitor the performance of your solutions and will eliminate any detected bugs or glitches while improving its scalability and security.
RPA migration
We help companies migrate existing processes from legacy tools and environments to platforms with more advanced capabilities to help them scale automation. Our experts prepare the environment, test and validate the solution, deploy and monitor bots in the production environment to ensure smooth automation workflows without disruptions.
RPA maintenance and support
SoftTeco provides maintenance and support services to manage and monitor custom RPA and AI solutions after launch and ensure their seamless operation over time. Our specialists will not only eliminate detected issues but will also help improve the solution for future scaling, thus supporting the growth of your business.
RPA solutions we implement across industries
Robotic process automation challenges can be effectively resolved with the right tools and knowledge. We have a rich experience in developing RPA solutions for various industries and domains.
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Banking & finance
RPA brings clarity and speed to banking operations, improving customer satisfaction and facilitating the fulfillment of repetitive yet essential tasks through such solutions as:
- Fraud detection
- Automated processing of payrolls
- Faster processing of customer queries
- Accurate data entry and processing
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Manufacturing
Let intelligent robots handle monotonous or dangerous tasks and create a safer and more efficient working environment for your employees via the following solutions:
- Decreased manual labor costs
- Streamlined supply chain management
- Improved warehouse management
- Increased accuracy and productivity
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Logistics
RPA enables logistics companies to automate routine activities, such as shipment tracking and delivery scheduling, and also optimizing resource utilization through solutions like:
- Improved inventory management
- Automated processing of orders
- Optimized warehouse operations
- Better supply chain operations
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Automotive
Automotive companies can rely on RPA solutions to improve vehicle production processes, increase operational efficiency, and reduce documentation errors through:
- Improved inventory management
- Easier vehicle payment processing
- Streamlined vehicle recall management
- Facilitated supplier onboarding
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Healthcare
Healthcare organizations can implement bots to automate administrative tasks and manage patient and organizational information more efficiently through:
- Better patient appointment scheduling
- Streamlined asset tracking
- Simplified regulatory compliance
- Automated post-discharge management
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Retail
The implementation of RPA systems enables retail companies to improve inventory accuracy, reduce order processing errors, and streamline operational workflows through:
- Improved customer service
- Optimized inventory management
- Supply and demand planning
- Automated order management
RPA solutions we implement for key business operations
Customer service
Enable 24/7 customer service via the implementation of smart chatbots and help your clients access information and operations faster through:
HR automation
RPA serves as a valuable assistant to HR professionals, helping them scan through CVs faster and speed up the onboarding process through:
Security & compliance
Ensure the continuous security of all data through regular protection measures, as well as compliance with automated checks and stay up-to-date with the latest legal changes through:
Sales
Elevate your sales through advanced personalization and improve customer experience from the starting point to the conversion through:
IT operations
Improve routine yet important IT operations so that employees can focus on more critical business tasks while also improving overall efficiency through:
RPA types we cover
We handle various RPA types to cater diverse business needs and operational goals, including the following.
Unattended RPA
- Definition: This type of RPA does not require human intervention. It is automatically triggered whenever a computer or server is set up to execute tasks independently, following a rule-based process.
- Best for: Long and complex, back‑office and rules‑driven processes.
- Use cases: Weekly invoice processing, payment processing, large-scale data migration.
- Benefits: Round-the-clock availability, time and cost saving.
Attended RPA
- Definition: This type of RPA requires human intervention. It typically resides on the user’s device and is activated when the user gives a command.
- Best for: Front‑office, real‑time assistance where a human and bot work together in the same session.
- Use cases: Call‑center agent assistance, invoice processing, employee onboarding.
- Benefits: Reduced errors, fast implementation, better employee productivity.
Hybrid RPA
- Definition: This type combinеs both attended and unattended automation. Automation tools and humans work together on different tasks.
- Best for: Both front- and back-office tasks.
- Use cases: Loan processing, insurance claims, sales reporting.
- Benefits: End-to-end automation, increased operational efficiency.
Our RPA implementation process
Step 1. Strategy and analysis
We start by assessing your current business processes, then collecting and analyzing your project requirements. The main goal of this stage is to identify precisely how an RPA solution can benefit your organization and how it should be integrated into your existing infrastructure.
Step 2. Design
The next stage is to create a solution’s architecture and choose the most appropriate tech stack and automation approach. We also define security and compliance requirements and prepare detailed technical documentation for an RPA solution.
Step 3. Implementation
Throughout the process, our team will develop and implement a pilot automation solution before a full-fledged one in your production environment. Our developers also conduct various tests and collect user feedback to identify areas for further solution improvements.
Step 4. Delivery
Our specialists will deploy robots in the target environment for configuration and testing. We also integrate the solution with existing systems, provide user training and ongoing support during the launch phase to ensure a smooth system transition.
Step 5. Support and maintenance
Once the RPA solution is deployed, we will monitor the bot’s performance, update and patch it to maintain security and perfect functionality over time. We ensure the solution remains compatible with evolving systems and stakeholders/user requirements.
Our featured RPA projects
Optimization of a Robots-as-a-Service system
SoftTeco redesigned and optimized Formic, a solution that combines advanced hardware in the form of Robots-as-a-Service and software for robotic automation. We optimized the backend admin panel and was responsible for the configuration, administration, and management of robot animations and 3D models. Our team improved the existing Android application for robot operators and developed a cross-platform one from scratch that allows users to remotely monitor and control robots. As a result, the solution supports over 5k+ deployed robots, achieving 99.8% uptime.
Creation of a workflow optimization system
We designed Itelgie Systems that allow businesses to automate and centralize all business operations in one place. The system offers multiple tools for managing major processes like sales, HR, recruiting, project management, and other day-to-day workflows. The system modules can be customized to specific business needs through added third-party integrations that enable to expand the system’s functionality. This helps companies to eliminate repetitive, manual tasks, improve operational efficiency, and cross-departmental communication by 50%.
Our tech stack
As a leading robotic process automation service provider, we work with a wide range of automation platforms and tools to optimize manual processes.
- UiPath
- Microsoft Power Automate
- n8n
- Automation Anywhere
- Zapier
- Power Automate Desktop
- Blue Prism
Looking for a highly experienced RPA provider? Choose SoftTeco!
Business benefits of RPA implementation
01
Increased ROI
RPA can significantly reduce costs and free up resources for more efficient use. Combined with increased productivity, this quickly increases ROI.
02
Minimized errors
Robots in any working environment instantly improve the accuracy of results, leading to a better user experience and smoother workflows. With fewer mistakes, the overall quality of your operations increases.
03
Enhanced security
RPA can also perform secure data extraction and processing, leaving zero room for malicious attacks. Combined with automated compliance checks, it helps maintain security standards and compliance with all requested regulations.
04
Increased operational efficiency
The use of RPA significantly increases operational efficiency as robots do not require breaks, can work 24/7, and are immune to human error. It greatly boosts employee productivity while also allowing them to focus on more critical tasks.
Why choose SoftTeco for RPA services?
With 450+ successful projects, we bring innovation and clarity to business across any industry.
Enhanced security
We build intelligent automation solutions in compliance with ISO/IEC 42001:2023 to ensure secure artificial intelligence development and management throughout the AI lifecycle. We also adhere to ISO 27001:2022 to ensure comprehensive data protection and improved resilience against cyber threats.
Rich experience
With over 17 years of experience in custom software development, including RPA development services, we know how to create both basic bots and sophisticated AI-powered solutions. Our team is composed of skilled data scientists, ML engineers, and software developers, thus forming a highly skilled RPA hub.
Strong development team
We have a highly skilled development team with 500+ employees with extensive experience in delivering AI projects around the globe. This knowledge allows our development teams to create reliable, scalable, and custom RPA solutions that both meet customer needs and high standards of quality.
Individual approach
We believe that each project is unique, so we design a tailored development strategy for every RPA service and every client. Starting from requirements gathering and analysis to solution deployment, we ensure that every decision aligns with your business goals.
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