Kiosk Software Development
SoftTeco builds custom kiosk software that runs reliably around the clock, reduces service bottlenecks, and gives companies full remote control over every device at scale.
18
Years in The IT Industry
500
Employees
300
Customers Worldwide
450
Successful Projects
Kiosk Software in Numbers
$36.06B
is the kiosk market size
40%
total order time reduction due to self-service kiosks
30%
increase in customers spending due to kiosks
Kiosk Software Services SoftTeco Provides
Custom Kiosk Software Development
SoftTeco develops secure, OS-level controlled kiosk applications. These systems are built for 24/7 operation and help businesses speed up service, cut manual work, and keep every device stable in high-traffic environments.
- Architecture and UI design for specific user flows
- Application development optimized for uptime and fast response
- Offline operation and data-sync logic
- Hardware module integration (printers, scanners, sensors)
- Security hardening: restricted navigation, access control, storage protection
These solutions work seamlessly for retail ordering kiosks, hospital check-in stations, airport terminals, and other mission-critical service points.
Kiosk Management Software Development
We build centralized management platforms that help companies control and support large kiosk fleets without sending technicians on-site. These platforms include capabilities such as:
- Remote diagnostics, device health tracking, and automatic error reporting
- Live content updates and configuration changes
- Automated alerts for hardware failures or network issues
- Usage analytics for placement decisions and service optimization
You can manage hundreds of kiosks remotely, which reduces maintenance overhead and speeds up issue resolution.
Kiosk Lockdown Software Development
Our team creates secure lockdown environments that prevent users from accessing anything outside the intended interface. This solution is critical for public and semi-public kiosks. Capabilities include:
- Enforced kiosk mode
- Application whitelisting/blacklisting
- Browser lockdown and automatic session resets
- Protection from USB, keyboard, or network tampering
Your kiosks stay safe from misuse, tampering, and unauthorized access in high-traffic areas.
Hardware and Environment Readiness (PoC)
SoftTeco validates that kiosks, hardware, and software work together before you commit to full rollout. This reduces the risk of discovering printer, scanner, or performance issues in production. What you get:
- Hardware selection support (screens, printers, scanners, payment terminals)
- Proof-of-concept setup with selected devices
- Field tests in real or simulated environments
- Recommendations on enclosure, network, and placement constraints
You avoid costly hardware and software mismatches and failed pilots.
Performance, Security, and Compliance Audit
We evaluate how your kiosks behave under real load and how well they are protected in public environments. Our engineers focus on performance, attack surface, and regulatory requirements. What you get:
- Load and stress testing results with clear bottlenecks
- Security review (kiosk mode, network exposure, data handling)
- Compliance gap analysis for GDPR, PCI DSS, HIPAA/industry rules where relevant
- Action plan with prioritized fixes
Our team helps you reduce the risk of outages, abuse, and compliance incidents across your kiosk fleet.
Integration and API Development
We ensure kiosk systems integrate seamlessly with enterprise platforms so that data moves automatically and stays consistent across the business. Typical integrations include:
- POS, CRM, ERP, loyalty systems
- Payment processors and ticketing systems
- Inventory, logistics, or scheduling platforms
- Real-time communication with analytics and reporting engines
Your kiosk becomes a fully connected part of your operations.
Custom Kiosk Software Development
SoftTeco develops secure, OS-level controlled kiosk applications. These systems are built for 24/7 operation and help businesses speed up service, cut manual work, and keep every device stable in high-traffic environments.
- Architecture and UI design for specific user flows
- Application development optimized for uptime and fast response
- Offline operation and data-sync logic
- Hardware module integration (printers, scanners, sensors)
- Security hardening: restricted navigation, access control, storage protection
These solutions work seamlessly for retail ordering kiosks, hospital check-in stations, airport terminals, and other mission-critical service points.
Kiosk Management Software Development
We build centralized management platforms that help companies control and support large kiosk fleets without sending technicians on-site. These platforms include capabilities such as:
- Remote diagnostics, device health tracking, and automatic error reporting
- Live content updates and configuration changes
- Automated alerts for hardware failures or network issues
- Usage analytics for placement decisions and service optimization
You can manage hundreds of kiosks remotely, which reduces maintenance overhead and speeds up issue resolution.
Kiosk Lockdown Software Development
Our team creates secure lockdown environments that prevent users from accessing anything outside the intended interface. This solution is critical for public and semi-public kiosks. Capabilities include:
- Enforced kiosk mode
- Application whitelisting/blacklisting
- Browser lockdown and automatic session resets
- Protection from USB, keyboard, or network tampering
Your kiosks stay safe from misuse, tampering, and unauthorized access in high-traffic areas.
Hardware and Environment Readiness (PoC)
SoftTeco validates that kiosks, hardware, and software work together before you commit to full rollout. This reduces the risk of discovering printer, scanner, or performance issues in production. What you get:
- Hardware selection support (screens, printers, scanners, payment terminals)
- Proof-of-concept setup with selected devices
- Field tests in real or simulated environments
- Recommendations on enclosure, network, and placement constraints
You avoid costly hardware and software mismatches and failed pilots.
Performance, Security, and Compliance Audit
We evaluate how your kiosks behave under real load and how well they are protected in public environments. Our engineers focus on performance, attack surface, and regulatory requirements. What you get:
- Load and stress testing results with clear bottlenecks
- Security review (kiosk mode, network exposure, data handling)
- Compliance gap analysis for GDPR, PCI DSS, HIPAA/industry rules where relevant
- Action plan with prioritized fixes
Our team helps you reduce the risk of outages, abuse, and compliance incidents across your kiosk fleet.
Integration and API Development
We ensure kiosk systems integrate seamlessly with enterprise platforms so that data moves automatically and stays consistent across the business. Typical integrations include:
- POS, CRM, ERP, loyalty systems
- Payment processors and ticketing systems
- Inventory, logistics, or scheduling platforms
- Real-time communication with analytics and reporting engines
Your kiosk becomes a fully connected part of your operations.
Types of Kiosk Software Solutions We Develop
Self-Service Kiosk Software
Our team creates software for automating customer-facing processes to improve service speed and help businesses reduce queue times and operational costs.
Features:
Information Kiosk Software
We develop software for kiosks that provide fast access to maps, directions, and location-based information in public spaces.
Features:
Healthcare Kiosk Software
Our team builds healthcare-focused kiosk systems that automate patient intake, reduce administrative load, and speed up service delivery.
Features:
Ticketing Kiosk Software
We create secure ticketing software for events, transport, and venues, ensuring fast transactions and reliable real-time availability checks.
Features:
Interactive Kiosk Software
Softteco builds interactive UIs designed for clarity, accessibility, and fast onboarding. Organizations use them for retail navigation, museum installations, hotel lobbies, and corporate info points.
Features:
Digital Signage and Digital Kiosk Software
We deliver software for digital signage and real-time information displays. It helps enhance retail advertising, transportation hubs, and corporate communications.
Features:
Turn your kiosks into a predictable, trackable part of operations.
How SoftTeco Develops Kiosk Software in 5 Steps
Our kiosk development workflow focuses on business impact like stable operations, reduced manual workload, and seamless integration with enterprise systems.
1. Business Requirements Definition and Environment Mapping
At this stage, we define the first kiosk software design principles and what the kiosk must do for your business. This includes the operating environment (retail floor, hospital lobby, warehouse), hardware constraints, and system integrations such as POS, CRM, ERP, ticketing, or payment gateways. The goal is to remove ambiguity early, so development is fast and predictable.
Involved specialists: business analysts, solution architects, UX/UI designers, project manager.
Deliverables:
- Requirements specification with functional and non-functional criteria
- UX/UI wireframes for core user flows
- Technology stack proposal (OS, frameworks, device drivers)
- Integration architecture draft (APIs, data sync, security model)
2. Application Development and Hardware/Systems Integration
We build the kiosk software and connect it to your internal systems. The app is designed to stay stable under continuous load, handle failures gracefully, and support remote management. We also apply security controls (kiosk mode, restricted OS access, encrypted storage) from day one.
Involved specialists: software engineers, UI designers, QA engineers, DevOps engineers
Deliverables:
- Kiosk client / frontend app: touch UI, session handling, guided flows
- Kiosk controller: device-level logic, OS restrictions, kiosk mode enforcement
- Kiosk management / MDM module: remote monitoring, updates, health checks, commands
- Admin / backend application: content management, device dashboards, usage analytics
- Integrated hardware modules: payments, scanners, printers, sensors, card readers
3. Performance, Hardware Compatibility, and Real-World Scenarios Testing
Before deployment, we test kiosks against real-world usage conditions. This includes stress tests, hardware compatibility checks, and our engineers validate how software behaves when connectivity is unstable.
Involved specialists: QA engineers, test automation engineers, performance engineers, hardware integration engineers, security specialists, accessibility specialists.
Test coverage includes:
- Load and performance testing
- Hardware interaction (printers, card readers, scanners, NFC, cameras)
- Offline and intermittent-network modes
- Security hardening
- Accessibility compliance (WCAG where required)
4. Kiosks Deployment and Remote Management Configuration
We configure kiosk mode software, set up lockdown rules, and connect devices to a centralized management dashboard. This allows your team to reboot, update, and monitor kiosks remotely instead of handling issues on-site.
Involved specialists: DevOps engineers, system administrators, release engineers, support specialists.
Deliverables:
- Fully configured kiosk devices
- Remote monitoring dashboard (health, uptime, logs)
- Troubleshooting and maintenance documentation.
5. Uptime Maintenance and Release Improvement
After launch, we provide continuous updates, security patches, and new features as your business requirements grow. Our support keeps kiosk downtime low and ensures smooth operation across hundreds or thousands of devices.
Involved specialists: support engineers, DevOps engineers, software engineers, SREs, product owners.
Our engineers handle:
- Predictive maintenance
- Performance optimization
- Firmware and OS updates
- New hardware or integration requests
Business-Ready Solution for a Self-Service Kiosk Software
AI-Powered Hotel Assistant
SoftTeco helped a US startup turn the Cisco Webex Desk Pro into an intelligent, fully autonomous kiosk assistant for hotels, airports, and travel hubs. Our team designed the entire backend logic, built an Agentic AI pipeline, and integrated Heygen’s avatar engine via native APIs to enable natural audio/video conversations. We also connected the system to Stripe Terminal WisePOSE for instant payments and to an ERP backend for service availability, pricing, and order logging, which eliminated wait times and reduced manual staff workload.
The solution uses RAG (a vector database), LLM-based reasoning, and microservices deployed on AWS to ensure accurate responses, fast scaling, and reliability. At launch, the client received a market-ready kiosk-style AI terminal capable of greeting guests, answering questions, processing transactions, and guiding users through services with a frictionless avatar interface.
Why Choose SoftTeco for Kiosk Software Development
Proven Track Record
450+ projects delivered across healthcare, fintech, retail, logistics, and more. 300+ happy clients turned to us to deliver reliable software.
Flexible Engagement Models
Scale your project with staff augmentation, a dedicated team, or full-cycle kiosk software outsourcing, whichever fits your business best.
Deep OS-Level Expertise
We develop kiosk software across a wide range of operating systems, including Windows, Android, Linux, ChromeOS, iOS, QNX, and custom embedded OS builds.
Consistently High Client Satisfaction
With a 4.8★ Clutch rating, clients trust us to deliver projects on time, within budget, and ready for real-world use.
Access to Skilled Developers
You get direct access to 350+ software developers with experience in kiosk UX, hardware integration (printers, scanners, payment terminals), real-time monitoring, and high-load backend systems that keep large kiosk fleets stable.
Secure and Scalable Architecture
We engineer multi-layer kiosk systems with security at every layer, from the kiosk application and device-control middleware to cloud-based management and monitoring, so they remain secure and operational around the clock.
Fail-Safe Performance
SoftTeco engineers kiosk systems for continuous operation with built-in monitoring, automated issue recovery, and real-time alerts, reducing service interruptions and on-site maintenance.
Compliance and Security
We follow ISO-based security processes and develop kiosk software aligned with industry standards, including GDPR, ADA, HIPAA, and PCI DSS requirements for solutions that handle personal data or payments.
Tech Stack We Use for Kiosk Software Development
Frontend and Kiosk UI
React, Angular, Vue.js – interactive UIs for touchscreens and large-format display
HTML5 / CSS3 / TypeScript – kiosk-grade interfaces with predictable performance
Electron, Capacitor, PWA shells – secure fullscreen kiosk apps for Windows, Android, and Linux
Backend and Core Application Logic
Node.js, .NET 7/8, Java 17/21, Python 3.12
REST, GraphQL, gRPC – used for low-latency device communication
Microservices – used for scalable, multi-kiosk deployments across multiple locations
Operating Systems and Device Control
Windows 10/11 Kiosk Mode
Android 12–14 Kiosk Mode (Lock Task, Device Owner)
Linux-based kiosk systems (Ubuntu Core, Yocto, Debian)
Device API integrations – printers, barcode/RFID scanners, payment terminals, biometric readers, card dispensers
Databases and Storage
PostgreSQL, MySQL, MS SQL – operational data and kiosk transactions
MongoDB, Redis – device state, caches, session storage
S3 / Azure Blob / GCP Storage – content updates, logs, media assets
Clouds, DevOps, and Deployment
AWS, Azure, Google Cloud – scalable cloud backends for multi-location kiosks
Docker, Kubernetes – containerized services for consistent deployments
CDN and API Gateway – fast content delivery and secure access control
Monitoring, Remote Management, and Security
MDM/EMM tools (Intune, Workspace ONE, SOTI) – used for remote updates and device policies
ELK / OpenSearch, CloudWatch, Azure Monitor, Prometheus – system logs, metrics, uptime tracking
TLS 1.3, RBAC, Zero Trust, secure boot, OS hardening – protection for public-facing devices
How Do AI-Driven Kiosks Help Businesses?
Kiosks and AI assistants work best when they don’t try to be human, but instead remove friction where humans slow things down. In most service businesses, most requests are repetitive and predictable: basic questions, availability checks, pricing, and simple actions. Moving these flows into an AI-powered kiosk turns waiting time into self-service and frees staff to focus on situations that actually need human judgment.
There’s also a behavioral side that often gets ignored. Many people don’t enjoy asking for help, especially in public spaces. A kiosk or AI concierge gives them a private, low-pressure way to get what they need. Add a text option, and it becomes even more natural: no one listens in, users don’t need to make small talk, and they get a clear answer.
From a business perspective, the model is straightforward. You invest once and get a service channel that works around the clock. AI-driven kiosks don’t need vacations or sick days, and you can mitigate the shortage of staff at some point. It runs close to 24/7, and your cost stays predictable, which is exactly what businesses need when they want consistent service without constantly expanding the front-desk workload.
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