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Software Maintenance and Support

At SoftTeco, we understand the importance of reliable and efficient software support services for ensuring the smooth operation of your applications. Our team of experienced professionals is dedicated to providing comprehensive support throughout the entire software lifecycle.

300

Customers worldwide

15

Years on the market

500

Employees

450

Successful projects

Software Maintenance and Support Services That SoftTeco Offers

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SLA Driven Software Support

SoftTeco offers infrastructure maintenance and support, all supported by a comprehensive SLA. Trust us to meet your business needs, thus ensuring network uptime, speed, and exceptional customer service availability. Our commitment is to provide the necessary support to ensure the seamless and efficient operation of your business.

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App Maintenance & Support

SoftTeco will proactively monitor and manage your web or mobile applications, identifying and resolving issues before they impact your business. Our dedicated team of professionals is available round-the-clock to provide timely support and assistance, ensuring minimal disruption to your operations. 

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Errors & Glitch Removal

Our experienced team is well-versed in handling a wide range of issues, from logical and coding errors to design flaws. We at SoftTeco understand that every error and glitch can have a significant impact on your business, which is why we prioritize fast and efficient solutions.

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Security Compliance Review

Our specialists conduct regular and scheduled checks on application functionalities and compliance standards to ensure a seamless process and help you maintain the highest level of security and regulatory compliance. SoftTeco will implement necessary measures to keep your information safe from potential threats. 

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Performance Monitoring

Leverage the expertise of SoftTeco to conduct a thorough analysis of your processes. Our team of expert quality analysts will provide valuable insights and recommendations for any necessary modifications to meet your technical requirements.

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Modification & Reconfiguration

At SoftTeco, we examine your existing software and implement necessary modifications to ensure smooth operating functions. Our team will make necessary adjustments to data formats, utility modifications, hardware configurations, and operating system integrations to ensure a stable operating process. 

Are you tired of dealing with software issues that disrupt your business operations? SoftTeco is here to assist you in resolving any software-related problems you may encounter! With our 24/7 software maintenance and support services, you can rest assured that your software will be taken care of.

Why Choose SoftTeco as Your Software Maintenance Company

With SoftTeco’s software maintenance and support services, you can expect:

01

Prompt Response and Resolution of Issues

Our software support services are available 24/7. SoftTeco is dedicated to providing prompt responses to any issues you may encounter. With our quick turnaround time, you can minimize downtime and keep your business running smoothly.

02

Proactive Monitoring and Regular Maintenance

As an experienced software maintenance company, SoftTeco ensures that any potential issues are identified and resolved before they impact your business. Our regular maintenance schedule guarantees that your software is always up-to-date and optimized for peak performance.

03

Expert Troubleshooting and Technical Support

Our team of experienced professionals is ready to assist you with any troubleshooting or technical support you may need. With more than 15 years in the IT industry, SoftTeco has extensive knowledge and expertise, so we can quickly identify and resolve any issues, saving you time and resources.

04

Regular Software Updates and Enhancements

SoftTeco is committed to providing you with the latest software updates and enhancements to ensure that your software is always up-to-date and secured. Our team conducts regular code reviews and performance audits to identify areas for optimization and enhancement. 

05

Adherence to Industry Best Practices 

Working with various industries throughout the years, our specialists can easily adhere to the best practices and standards of your field. SoftTeco will make sure that your software meets the highest quality and security standards. 

Our Software Maintenance And Support Approach

SoftTeco offers a comprehensive and efficient software maintenance and support approach to ensure the smooth operation and longevity of your software applications.

Requirements Collection

Program
Analysis

Maintenance Proposal

Infrastructural Stability Evaluation

Testing

Release and Reporting

Requirements Collection

We start by understanding your specific requirements and goals to tailor our maintenance and support services accordingly. This helps us provide targeted solutions and address your unique needs.

Program Analysis

Our experts thoroughly analyze your software application to identify any vulnerabilities, errors, or performance issues. We then develop a plan to optimize your software and enhance its overall performance.

Maintenance Proposal

Based on the analysis, SoftTeco provides you with a detailed maintenance proposal that outlines the necessary steps to improve your software’s stability, security, and functionality. This proposal includes estimated timelines and costs, ensuring transparency and effective planning.

Infrastructural Stability Evaluation

SoftTeco evaluates the infrastructure supporting your software to ensure its stability and scalability. This evaluation helps us identify any potential risks or limitations and implement necessary measures to enhance the overall infrastructure.

Testing

Our team conducts rigorous testing to identify and fix any errors or issues that may affect the performance or user experience of your software. This ensures that your software is reliable, secure, and fully functional.

Release and Reporting

Once the necessary improvements and fixes have been implemented, SoftTeco releases the updated version of your software. Additionally, we provide regular reports to keep you informed about the progress, performance, and any ongoing maintenance activities.

Featured Projects

Blueprint portfolio

Blueprint

A SaaS-based business intelligence solution

  • Web
RoadLab portfolio

RoadLab

Autonomous Road Roughness Measuring app for World Bank

  • iOS
  • Android

What our clients say

Gagan Chaudhari

Their iOS development skills are really good. The app works and looks great and I am very happy with the support the team was able to provide post launch.

Tech stack

Backend
Frontend
Mobile
Database
Cloud Solutions
DevOps
Machine Learning, AI, Data Science, Big Data
Salesforce
CMS
QA Automation

Backend

Java
.Net
C#
Node.js
Python
Php
GO

Frontend

React
Angular
Angular.js
Vue.js
Ember
Css
Html5

iOS

Swift
Obj-C

Android

Kotlin
Android

Cross-Platform

React Native
Flutter
Xamarin
Apache Cordova
Ionic

SQL

SQL
PostgreSQL
MySQL
Oracle
Microsoft SQL Server
Azure SQL Database

NoSQL

MongoDB
DynamoDB
Redis
Azure Cosmos DB
ArangoDB

Cloud Solutions

AWS
Azure
Google Cloud
Digital Ocean

DevOps

Docker
Kubernetes
Jenkins
Goreleaser
Maven
Docker Swarm
Git
Rancher
Devops
Argo

Machine Learning, AI,
Data Science, Big Data

Apache Spark
Hadoop
NumPy
Pandas
Mxnet
Deplay
spaCy
Or
Flask
PyTorch
Power BI
Atlan

Salesforce

Salesforce sales cloud
Salesforce service cloud
Salesforce marketing cloud
Salesforce APEX

CMS

Shopify
Wordpress
Magento
Sitecore
Drupal
sap

QA Automation

Selenium
Selendroid
Cypress
Appium
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FAQ

What is application support and maintenance?

 Application support and maintenance refers to the ongoing management and optimization of software applications to ensure their smooth and efficient operation. It involves a range of activities, such as error fixing, troubleshooting, performance monitoring, and upgrades. One of the key benefits of application support and maintenance is the prompt resolution of software issues. With SoftTeco’s dedicated team of experts monitoring your applications, you can quickly identify and address any errors or glitches that may arise. 

What are the benefits of application maintenance and support?

Investing in application maintenance and support is a smart decision that will provide you with peace of mind, improved performance, enhanced security, and cost savings. Our comprehensive application maintenance and support services offer a range of benefits that will keep your software running smoothly and efficiently. 

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