SoftTeco’s Statement on Business Continuity and Employee Safety During the COVID-19 Pandemic

Key Message

SoftTeco’s Statement on Business Continuity and Employee Safety During the COVID-19 Pandemic

The purpose of this document is to provide a clear and actionable strategy on preventing the COVID-19 impact on the SoftTeco work processes. The document assembles the measures that SoftTeco implements with the aim to minimize the impact of COVID-19 pandemic on the company’s processes and to protect the employees by ensuring a safe and healthy work environment.

Remote Work 

SoftTeco strongly encourages its employees to work remotely to minimize the risk of contamination and to reside in a safe environment. 

In order to preserve the integrity of processes and to meet the set deadlines and requirements, the company provides remote employees with all the needed equipment and assistance. This includes:

  • Opportunity to take home the necessary equipment (i.e. laptops, test devices),
  • VPN and static IP addresses setup,
  • Optimization of supporting systems for the deployed devices,
  • Videoconferencing for  team meetings,
  • Provision of network availability to the employees,
  • Support and assistance from management in terms of documentation and communication.

All the managerial personnel remains available 24/7 in order to assist the employees with any questions or concerns. Because the company has a solid IT infrastructure and elaborate security plans that address all the integrated processes, documentation, and back-ups, we can be confident that the workflow will not be interrupted and that we shall continue the timely delivery of the projects to the clients.

Regular Disinfection of the Work Area

In order to minimize the possibility of contamination, all three offices are regularly disinfected. This includes:

  • Disinfection of main points of contact (door handles, fingerprint scanners),
  • Provision of hand sanitizers,
  • Regular airing of the office rooms,
  • Regular wet cleaning.

As well, the company provided a clear and informative guideline on the main precautionary measures. The guideline is published on the company intranet and is available for all employees.

Rescheduling of Business Trips

SoftTeco reschedules and postpones the international business trips of employees with an aim to minimize the possibility of contamination and prevent the employees from getting an infection.

SoftTeco is working on replacing the scheduled business trips with online meetings instead. This allows us to retain the regular work process and deliver the expected results on time.

Mandatory Self-Isolation

SoftTeco’s employees returning from overseas are required to self-isolate for 14 days before returning to the office. This is done in order to prevent the virus spread and minimize the risk of contamination.

The employees staying at home are expected to work remotely so that the work process is not interrupted. 

As well, SoftTeco restrains all incoming visits to the company in order to protect the employees and retain a healthy work environment.

Our Strategy and Vision

In regards to the COVID-19 situation and its impact on the global economy and our clients, in particular, SoftTeco has optimized its strategy in order to prepare for the various scenarios. We understand the possible changes and risks that both we and the clients might face and thus, the company puts a strong emphasis on flexibility and adaptability. We keep a close focus on reliable data and will adjust our development plan and strategic priorities accordingly with an aim to continue bringing value to our clients while keeping our employees safe and protected.


SoftTeco will continue to monitor the condition of its employees and provide further assistance on all the needed matters. Our primary goal is the health of both our employees and our clients and we will do everything that lies in our power to ensure a stable and safe work environment while retaining a regular work process and timely product delivery.

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